Privacy Policy

Privacy Policy

Effective Date: January 2025

At DIGI-ROO, your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website, services, and digital products. By accessing or using our services, you consent to the practices described herein.

1. Information We Collect

We collect personal information necessary to provide our services effectively. This may include:

1.1 Information You Provide Directly

  • Personal Details: Name, email address, phone number, and billing address.
  • Payment Information: Credit/debit card details or payment gateway data for transaction processing (processed securely via third-party providers).
  • Account Information: Username, password, and preferences when you create an account.

1.2 Information Collected Automatically

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on our website, and links clicked.
  • Cookies: Small files stored on your device to improve user experience and website functionality.

1.3 Third-Party Information

  • Information provided by third-party platforms (e.g., payment processors or social login services) that you use to interact with DIGI-ROO.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our courses and services.
  • Process transactions securely and efficiently.
  • Personalize your experience by tailoring content to your preferences.
  • Communicate with you regarding updates, promotions, or customer support.
  • Ensure compliance with legal and regulatory obligations.

3. Sharing and Disclosure of Information

We do not sell or share your personal information for marketing purposes. However, we may disclose your information under these circumstances:

3.1 Service Providers

  • To trusted third-party vendors who assist in delivering our services (e.g., payment processors, hosting services).

3.2 Legal Obligations

  • When required to comply with legal obligations, court orders, or government requests.

3.3 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.

4. Your Rights and Choices

You have the following rights regarding your personal information:

4.1 Access and Correction

  • Request access to your data and correct inaccuracies.

4.2 Data Portability

  • Request a copy of your data in a portable format.

4.3 Erasure

  • Request the deletion of your personal data, subject to legal and contractual obligations.

4.4 Opt-Out

  • Unsubscribe from marketing communications by clicking the “unsubscribe” link in our emails.

4.5 Cookies Management

  • Adjust your browser settings to decline cookies or notify you when cookies are being used.

5. Data Security

We implement industry-standard security measures to protect your data against unauthorized access, loss, misuse, or alteration. These include:

  • Encryption: Secure data transmission using SSL (Secure Socket Layer).
  • Access Controls: Limiting access to personal data to authorized personnel only.
  • Regular Audits: Routine security reviews and vulnerability assessments.

6. Retention of Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enhance user experience and website functionality.
  • Analyze website traffic and trends.
  • Deliver targeted advertisements based on your preferences.

You can manage cookie preferences through your browser settings or opt-out of tracking via industry-standard tools.

8. Third-Party Links

Our website may contain links to third-party websites. DIGI-ROO is not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

9. Policy Updates

This Privacy Policy is subject to periodic updates to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us:

Thank you for trusting DIGI-ROO. We are committed to safeguarding your privacy while providing the highest quality digital learning experience.

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